Retail Design.
Retail design is the art of creating meaningful connections with your customers. It invites them to engage, experiment, and discover how your brand aligns with their values and enhances their lives.
At Mark Irlam Design, we combine creativity with commercial expertise to craft experiences that not only captivate your customers but also drive measurable results for your business.
INCREASE SALES
Through the design of standout touch-points and meticulous planning, our goal is to increase customer spending and seamlessly convert browsers into buyers.
INCREASE NUMBERS
We create unforgettable and engaging retail spaces that strengthen the connection between your brand and customers, leading to higher foot traffic and more frequent visits.
MAXIMISE SPACE
We plan your retail sales floor to maximise every square meter, ensuring every meter is utilised efficiently. We eliminate dead areas, turning them into valuable opportunities for sales generation.
SPACE PLANNING
We will devise a store layout to strategically guide shoppers past every display and product, ensuring maximum exposure and increasing the potential for sales.
CUSTOMER JOUNEY
A customer's journey starts from
the outside. We crafting attractive, informative, and inviting shop fronts. We create impressive thresholds and deliver exciting, educational in-store experiences.
Design Process.
Diagnose
Discover
Design
Detail
Deliver
DIAGNOSE
We begin each project by thoroughly understanding our clients' specific needs and challenges. Collaborating closely with the client, we define their vision and mission moving forward, while gaining a comprehensive understanding of current operations.
DISCOVER
We analyse trends within the broader market, including insights from similar brands, demographics, and discussions with key stakeholders. This allows us to gain valuable insights into how your brand, store, and products perform relative to the market.
DESIGN
Building on our understanding of your brand, aspirations, and operational requirements, we respond to the brief with a refined conceptual retail design. This may include mood boards, concept sketches, initial space planning, and material selections.
DETAIL
Once the concept is finalised and approved, we will proceed to detail the design, developing a comprehensive set of site documentation and detailed working drawings. This ensures that all components are seamlessly integrated into the space.
DELIVER
We support the tender process by collaborating with contractors to clarify expectations, design details, and material specifications. Additionally, we offer on-site assistance and design management services to ensure the seamless execution of your vision.